Policies, Terms and Conditions



Liability: Out of the Box Receiving, LLC will not be liable for any damages to customer's personal items in their personal storage or warehouse, at their business, or in their home. 


Customer Responsibilities:  It is the customer or the customer agent's responsibility to document all damages upon delivery. 

Customer is responsible for having an authorized agent present to accept delivery and sign all necessary paperwork. The customer waives the right to dispute delivery and/ or conditions of any items at the delivery if an authorized representative is not present to sign for the items at delivery.


Special Circumstances: The customer agrees to pay any specified charge in the contract for any waiting time beyond the control of Out of the Box Receiving, LLC, including but not limited to weather, customer delays, traffic, and construction. 


The customer agrees to inform Out of the Box Receiving, LLC in advance of any stairs, small door opening, turns, elevators, and the like and understanding there may be extra charges incurring for these circumstances. 


If customer needs Out of the Box Receiving to move or dispose of existing furniture, customer agrees to inform receiver in advance.


Terms, Conditions and Policy Modifications: Out of the Box Receiving reserves the right to modify the terms and conditions of this agreement after thirty days written notice to the customer.